Mission Statement

"The objective of the F. W. Webb Company is to grow our distribution business by constantly and consistently improving Customer Service. Through the research and implementation of better and improved methods of  performing all facets of 'delighting' the customer, we ensure our growth, profitability, and survival".

Since 1866 Webb has continuously serviced its customers in New England and upstate New York. Currently, the Webb network is comprised of 70 locations offering our complete package of Plumbing, Hydronics, HVAC, LP Gas Products, Biotech, Valve Automation and Pipe-Valves-Fittings.

The core business of the F.W. Webb Company is distribution.  Our unique inventory system utilizes the latest technology. Central Distribution, our 400,000+ sq. ft. facility in Amherst, NH replenishes branches daily with a fleet of tractor trailers.  Also, the new pipe depot in Sturbridge, MA has four additional flatbeds which deliver pipe, copper tubing, valves and fittings to branches and major mechanical contractors.

Most Webb locations have been extensively expanded or renovated in the past three years. The intent is to use technology and modern physical distribution to increase efficiency and to better serve our customers.  We are proud of our 95%+ fill rates and our ISO 9002 certification.